Contact Information

Last updated: October 6, 2026

cedarnera is the seller responsible for orders placed through https://cedarnera.com.

Customers may contact us for assistance with products, orders, shipping, returns, refunds, payments, privacy requests, or other store-related questions.

1. Customer Support Contact Details

Business Name: cedarnera

Email: casimirhurtgen00951@outlook.com

Phone: +1 320-244-4797

Business Address:

805 Maple Ln
Grove City, MN 56243
United States

Website: https://cedarnera.com

Customer inquiries are monitored on business days, excluding applicable United States federal public holidays.

Response times may be longer during holidays, promotional periods, or periods of unusually high demand.

2. Information to Include

To help us respond efficiently, please include:

• Your full name;

• Your order number, if applicable;

• The email address used to place the order;

• A clear description of your question or concern; and

• Relevant photographs if the product arrived damaged, defective, materially different from its description, or incorrect.

Please do not send complete payment-card numbers, card security codes, passwords, or other sensitive account credentials.

3. Order and Shipping Inquiries

For questions about order status or delivery, please include the order number and the email address used during checkout.

Orders are normally processed within 1–3 business days after payment confirmation.

Estimated transit time is 7–15 business days after dispatch.

Tracking information will be provided by email when available.

4. Returns and Refunds

Eligible return requests must be submitted within 30 calendar days after delivery.

Customers must contact cedarnera and obtain return authorization before sending an item back.

The correct return address and return instructions will be provided after the request has been reviewed.

The published business address above should not be used as an automatic return address unless cedarnera has specifically authorized the return to that address.

Return shipping responsibility depends on the reason for the return:

• cedarnera covers approved return shipping costs for verified damaged, defective, materially misdescribed, or incorrect items.

• Customers are responsible for return shipping costs for preference-based returns, including change of mind, fit, size, or color.

Please review our Return and Refund Policy before requesting a return:

https://cedarnera.com/pages/return-and-refund-policy

5. Privacy Requests

For questions about personal information, access requests, correction requests, or deletion requests, contact:

Email: casimirhurtgen00951@outlook.com

Please use the subject line “Privacy Request” and provide sufficient information for us to identify and respond to the request.

Do not include payment-card details or account passwords.

For more information, please review our Privacy Policy:

https://cedarnera.com/pages/privacy-policy

6. Platform Information

cedarnera operates its online store using Shopify.

Shopify provides the ecommerce and checkout platform, but cedarnera remains the seller responsible for products, order fulfillment, customer service, returns, and refunds relating to purchases made from our store.

7. Updates to Contact Information

cedarnera may update its contact information when necessary.

The current contact information will always be published on this page and elsewhere on the website where required.